LBJ Family Wealth Advisors, Ltd. Privacy Notice
At LBJ Family Wealth Advisors, we have access to personal and financial information about our clients for wealth management and reporting purposes. To deliver effective wealth management service as conveniently as possible, it is essential that we use technology to manage and maintain certain client information.
The safeguarding of client information is an issue we take very seriously. To affirm our continuing commitment to the proper use of client information, we have set forth the following privacy principles. It is these privacy principles that guide us in serving the privacy needs of our clients.
1. Recognition of a Client’s Expectation of Privacy: At LBJ Family Wealth Advisors, we believe the confidentiality and protection of client information is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is our clients’ trust. Thus, the safekeeping of client information is a priority for LBJ Family Wealth Advisors.
2. Use, Collection, and Retention of Client Information: We do not sell our client information to third parties. LBJ Family Wealth Advisors limits the use, collection, and retention of client information to what we believe is necessary or useful to conduct our business and provide quality service. Information collected will include, but is not limited to: name, address, telephone number, tax identification number, date of birth, employment status, annual income, detailed information on specific investments and accounts and net worth.
3. Maintenance of Accurate Information: LBJ Family Wealth Advisors strives to maintain accurate client records.
4. Employee Access to Information: Employees are educated on the importance of maintaining the confidentiality of client information and on these Privacy Principles. All LBJ Family Wealth Advisors employees are responsible for maintaining the confidentiality of client information and employees who violate these privacy principles will be subject to disciplinary measures.
5. Protection of Information: LBJ Family Wealth Advisors recognizes that a fundamental element of maintaining effective client privacy procedures is to provide reasonable protection against unauthorized access to client information. We maintain written policies and procedures designed to protect the security and confidentiality of nonpublic personal information.
6. Restrictions on the Disclosure of Client Information: When it comes to sharing client information with unaffiliated companies, LBJ Family Wealth Advisors places strict limits on who receives specific information about client accounts and other personally identifiable data. LBJ Family Wealth Advisors may share information with such third-party companies if they provide a product or service that we use to serve our clients. Whenever we do this, we carefully review the company and the product or service to make sure that it provides value to our clients.
We may share information with unaffiliated companies that assist us in providing services to our clients, when legally required or permitted in connection with fraud investigations, litigation, or regulatory reviews, in connection with acquisitions or sales, and at the request or with the permission of a client.
7. Maintaining Client Privacy in Business Relationships with Third Parties: If we provide personally identifiable client information to a third party with which we have a business relationship, our contracts with third parties require that they must maintain appropriate protections, notify us promptly of any unauthorized access or use and cooperate in incident response and mitigation efforts.
LBJ does not have any affiliates and does not sell clients’ personal information to third parties, thus clients are unable to opt out of LBJ sharing client information as we only share this information with third parties in the ways noted above.
8. Incident Response: If we determine that nonpublic personal information has been, or is reasonably likely to have been, accessed or used without authorization, we will notify affected individuals as soon as practicable, and no later than 30 days after that determination, except where a delay is requested by law enforcement.
9. Disclosure of Privacy Principles to Clients: LBJ Family Wealth Advisors recognizes and respects the privacy expectations of our clients. We want our clients to understand our commitment to privacy in our use of client information. These privacy principles are made readily available to our clients and clients who have questions may contact Faith Vincent at 512-457-5008 or via email at fvincent@lbjadvisors.com.
